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1. Introduction to healthcare quality management / Patrice L. Spath.

by Spath, Patrice, author.

Call number: RA399.A1 S638 2018eb Edition: Third edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Chicago, Illinois ; Washington, District of Columbia : Health Administration Press (HAP) : Association of University Programs in Health Administration (AUPHA), 2018Online access: Click to View Availability: No items available

2. Service quality in leisure, events, tourism and sport / by John Buswell, Formerly University of Gloucestershire, UK, Christine Williams, University of Central Lancashire, UK, Keith Donne, University of Gloucestershire, UK and Carley Sutton, University of Central Lancashire, UK.

by Buswell, John, author. | Williams, Christine,, 1951- author. | Donne, Keith, author. | Sutton, Carley, author.

Call number: G155.A1 B87 2017 Edition: 2nd Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA : CAB International, [2017]Availability: Items available for loan: ODI General Collection (1).

3. ICQA2015 : Proceedings International Conference on Quality Assurance 2015 Breaking Barriers Towards a Millennium of Quality : Development, Enhancement and Framework October 14-16, 2015 at the Bangkok International Trade and Exhibition Centre (BITEC) Bang Na, Bangkok, Thailand / Organized by The Office for National Education Standards and Quality Assessment.

by International Conference on Quality Assurance (2015 : Bangkok) | Office for National Education Standards and Quality Assessment.

Call number: LB2349 I59 2016 Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : The Office for National Education Standards and Quality Assessment, 2016Other title: Proceedings international conference on quality assurance 2015 breaking barriers towards a millennium of quality : Development, enhancement and framework.Availability: Items available for loan: ODI General Collection (1), SK General Collection (1).

4. Quality assurance in Thailand

by Thailand. Office for National Education Standards and Quality Assessment.

Call number: LA1223.7 Q82 2015 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : ONESQA, 2015Availability: Items available for loan: ODI General Collection (1).

5. Managing for quality and performance excellence / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert),, 1950- | Lindsay, William M.

Call number: TS156 E93 2014 Edition: 9th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mason, Ohio. : South-Western Cengage Learning, c2014Availability: Items available for loan: ODI General Collection (1), YL General Collection (1).

6. Achieving high quality care : practical experience from NICE / edited by Gillian Leng, Val Moore, Sasha Abraham.

by Abraham, Sasha, editor. | Leng, Gillian,, 1960- editor. | Moore, Val,, 1962- editor.

Call number: RA395 G6 A25 2014 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chichester, West Sussex : John Wiley & Sons, Inc., 2014Availability: Items available for loan: ODI General Collection (1).

7. Basics of health care performance improvement : a lean six sigma approach / Donald E. Lighter.

by Lighter, Donald E. | Lighter, Donald E.. Quality management in health care

Call number: RA399.A1 L54 2013 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Burlington, MA : Jones & Bartlett Learning, c2013Availability: Items available for loan: ODI General Collection (1).

8. Integrating quality and strategy in health care organizations / Sarmad Sadeghi ... [et al.].

by Sadeghi, Sarmad.

Call number: RA399.A1 I55 2013 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Burlington, Mass. : Jones & Bartlett Learning, c2013Availability: Items available for loan: ODI General Collection (1).

9. Current state and management system of KNOU quality control / Research director, Myung Jim Kim ; Korea National Open University Institute of Distance Education.

by Kim, Myung-Jin. | Korea National Open University. Institute of Distance Education.

Call number: LG281.K8 C87 2013 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Seoul : Institute of Distance Education Korea National Open University, [2013]Availability: Items available for loan: ODI General Collection (1).

10. Quality assurance in distance education and E-learning : challenges and solutions from Asia / edited by Insung Jung, Tat Meng Wong, and Tian Belawati.

by Jung, Insung,, 1959- | Belawati, Tian. | Wong, Tat Men.

Call number: LC5808.A78 Q83 2013 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : SAGE Publications, 2013Availability: Items available for loan: ODI General Collection (1).

11. Manual for the internal quality assurance for higher education institutions 20-- / Office of the Higher Education Commission Ministry of Education.

by Office of the Higher Education Commission.

Call number: LB2322.2 M3 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Office of the Higher Education Commission Ministry of Education, [2013]-Availability: Items available for loan: CB General Collection (1), LP General Collection (1), NK General Collection (1), NR General Collection (1), NW General Collection (1), ODI General Collection (2), PB General Collection (1), SK General Collection (1), UB General Collection (1), UD General Collection (1).

12. The putting patients first field guide : global lessons in designing and implementing patient-centered care / editors, Susan B. Frampton, Patrick A. Charmel, Sara Guastello.

by Frampton, Susan B., editor of compilation. | Charmel, Patrick A., editor of compilation. | Guastello, Sara, editor of compilation.

Call number: R727.3 P8 2013 Edition: First edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, Calif. : Jossey-Bass, a Wiley Brand, [2013]Availability: Items available for loan: ODI General Collection (1).

13. Accountable Care Organizations : Value Metrics and Capital Formation / Robert James Cimasi.

by Cimasi, Robert James, author.

Call number: RA395.A3 C55 2013 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boca Raton, FL : CRC Press, 2013Availability: Items available for loan: ODI General Collection (1).

14. Quality caring in nursing and health systems : implications for clinicians, educators, and leaders / Joanne R. Duffy.

by Duffy, Joanne R. | Duffy, Joanne R.. Quality caring in nursing

Call number: RT85.5 D82 2013 Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : Springer Pub., c2013Availability: Items available for loan: ODI General Collection (1).

15. Quality assurance and accreditation in distance education and e-learning / [edited by] Insung Jung and Colin Latchem.

by Jung, Insung,, 1959- | Latchem, C. R. (Colin R.)

Call number: LC5803.A33 Q35 2012 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2012Other title: Quality assurance and accreditation in distance education and e-learning : models, policies, and research.Availability: Items available for loan: ODI General Collection (1).

16. Standard work for lean healthcare / Thomas L. Jackson, editor.

by Jackson, Thomas Lindsay,, 1949-

Call number: RA971 S725 2012 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Productivity Press, c2012Availability: Items available for loan: ODI General Collection (1).

17. Basic education standards and childhood education standards for schools' internal quality assurance / Bureau of Educational Testing, Office of the basic Education Commission.

by Thailand. Office of the Basic Education Commission

Call number: LC1035 B375 2012 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: [Bangkok] : Bureau of Educational Testing Office of the basic Education Commission, 2012Availability: Items available for loan: CB General Collection (1), LP General Collection (1), NK General Collection (1), NW General Collection (1), ODI General Collection (1), PB General Collection (1), SK General Collection (1), UB General Collection (1), UD General Collection (1), YL General Collection (1).

18. The proceedings of the regional seminar on quality assurance in higher education in Southeast Asian countries 22 September 2010 at Office of the Higher Education Commission Building Bangkok, Thailand / compiled and edited by Ropharat Aphijanyatham, Fuchsia Hepworth.

by Regional Seminar on Quality Assurance in Higher Education in Southeast Asian Countries (2010 : Bangkok) | Ropharat Aphijanyatham. | Hepworth, Fuchsia.

Call number: LB2371.6.A7 R44 2011 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Seameo Rihed, 2011Availability: Items available for loan: NR General Collection (1), ODI General Collection (1), PB General Collection (1), SK General Collection (1).

19. Clinical governance : a guide to implementation for healthcare professionals / Rob McSherry and Paddy Pearce ; with a contribution by John Tingle.

by McSherry, Robert. | Pearce, Paddy. | Tingle, John.

Call number: RA399.A1 M375 2011 Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford ; Malden, Mass. : Blackwell Pub., 2011Availability: Items available for loan: ODI General Collection (1).

20. Improving quality in outpatient services / Carole Guinane, Noreen Davis.

by Guinane, Carole S. | Davis, Noreen.

Call number: RA974 G855 2011 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Productivity Press, c2011Availability: Items available for loan: ODI General Collection (1).

21. Insights to performance excellence 2011-2012 : understanding the integrates management system and baldrige / by Mark L. Blazey.

by Blazey, Mark L.

Call number: HD62.15 B53 2011 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Milwaukee : Asq Quality Press, 2011Availability: Items available for loan: ODI General Collection (1).

22. Quality assurance and recent trends in higher education reforms in the UK / Transcribed by Nopraenue S. Dhirathiti ; Edited by Supachai Yavaprabhas.

by Nopraenue S. Dhirathiti. | Supachai Yavaprabhas.

Call number: LA637 N665 2009 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : SEAMEO RIHED, 2009Availability: Items available for loan: PB General Collection (1).

23. The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert),, 1950- | Lindsay, William M.

Call number: TS156 E93 2008 Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mason, Ohio. : Thomson/South-Western, c2008Availability: Items available for loan: ODI General Collection (1).

24. Manual for the internal quality assurance for higher education institutions / Commission on Higher Education Ministry of Education.

by Commission on Higher Education.

Call number: LB2322.2 M3 2008 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Commission on Higher Education Ministry of Education, 2008Availability: Items available for loan: CB General Collection (1), LP General Collection (1), NK General Collection (1), NR General Collection (1), NW General Collection (1), ODI General Collection (1), PB General Collection (1), SK General Collection (1), UB General Collection (1), UD General Collection (1), YL General Collection (1).

25. Qualitative research in nursing : advancing the humanistic imperative / Helen J. Streubert Speziale, Dona R. Carpenter.

by Speziale, Helen Streubert. | Carpenter, Dona Rinaldi.

Call number: RT81.5 S78 2007 Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Philadelphia : Lippincott Williams & Wilkins, c2007Availability: Items available for loan: ODI General Collection (1).

26. Total quality in the construction supply chain / John Oakland, Marton Marosszeky.

by Oakland, John S. | Marosszeky, Marton.

Call number: HD9715.8 O23 2006 Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford : Butterworth-Heinemann, 2006Availability: Items available for loan: ODI General Collection (1).

27. Quality : a corporate force : managing for excellence / C. Harold Aikens.

by Aikens, C. Harold.

Call number: HD62.15 A395 2006 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006Availability: Items available for loan: ODI General Collection (1).

28. The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert),, 1950- | Lindsay, William M.

Call number: TS156 E93 2005 Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Australia ; Mason, Ohio : Thomson/South-Western, c2005Availability: Items available for loan: ODI General Collection (1).

29. Proceedings of the APEC symposium on assuring quality and safety of fresh produce / Editors, Sirichai Kanlayanarat, William B. McGlasson.

by APEC symposium on assuring quality and safety of fresh produce (2005 : Bangkok, Thailand) | McGlasson, William B. | Sirichai Kanlayanarat. | King Mongkut's University of Technology Thonburi. Center of Excellence in Postharvest Technology.

Call number: SB129 A65 2005 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok, Thailand : Center of Excellence in Postharvest Technology, King Mongkut's University of Technology Thonburi, 2005Availability: Items available for loan: ODI General Collection (1).

30. The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo and Alice Greenwood.

by Dlugacz, Yosef D.,, 1947- | Restifo, Andrea,, 1965- | Greenwood, Alice.

Call number: RA971.35 D568 2004 Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, Calif : Jossey-Bass, c2004Availability: Items available for loan: ODI General Collection (1).

31. ASEAN University network quality-assurance : guidelines / ASEAN.

by ASEAN University Network.

Call number: LB2371.6 A75 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: [S.l.] : ASEAN University Network, [2004]Availability: Items available for loan: LP General Collection (1), NK General Collection (1).

32. Quality management in construction / Brian Thorpe and Peter Sumner.

by Thorpe, Brian. | Sumner, Peter. | Thorpe, Brian.. Quality assurance in construction

Call number: TA190 T487 2004 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Aldershot, England ; Burlington, Vt. : Gower, 2004Availability: Items available for loan: ODI General Collection (1).

33. Towards quality care : outcomes for older people in care homes / Caroline Mozley ... [et al.].

by Mozley, Caroline.

Call number: RA998.G7 T68 2004 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Aldershot, Hants, England ; Burlington, VT : Ashgate, 2004Availability: Items available for loan: ODI General Collection (1).

34. All in one : policies, QA and cooperation / Bureau of Higher Education Standards Ministry of University Affairs.

by Ministry of University Affairs. Bureau of Higher Education Standards.

Call number: LB2324 A44 2003 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Ministry of University Affairs, 2003Availability: Items available for loan: ODI General Collection (1).

35. Qualitative research in nursing : advancing the humanistic imperative / Helen J. Streubert Speziale, Dona R. Carpenter.

by Speziale, Helen Streubert. | Carpenter, Dona Rinaldi.

Call number: RT81.5 S78 2003 Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Philadelphia, PA : Lippincott Williams & Wilkins, c2003Availability: Items available for loan: ODI General Collection (1).

36. Applying quality management in healthcare [electronic resource] : a process for improvement / Diane L. Kelly.

by Kelly, Diane L. | NetLibrary, Inc.

Call number: RA399.A1 K455 2003eb Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Chicago : Washington, DC : Health Administration Press ; AUPHA Press, c2003Online access: Bibliographic record display An electronic book accessible through the World Wide Web; click for information Availability: No items available

37. The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert),, 1950- | Lindsay, William M.

Call number: TS156 E93 2002 Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: S.l. [Australia] : South-Western/Thomson Learning, c2002Availability: Items available for loan: ODI General Collection (1).

38. International quality assurance in higher education : the mechanism for standard improvement of education system / Office of Permanent Secretary Ministry of University Affairs.

by Thailand. Ministry of University Affairs. Office of permanent Secretary.

Call number: LB2322.2 I4 I47 2002 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Office of Permanent Secretary Ministry of University Affairs, 2002Availability: Items available for loan: CB General Collection (1), LP General Collection (1), NR General Collection (1), ODI General Collection (2), PB General Collection (1), UB General Collection (2), UD General Collection (1).

39. Standard criteria of Thai higher education / Bureau of Higher Education Standards, Ministry of University Affairs.

by Ministry of University Affairs.

Call number: LB2349 S78 2002 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Minsitry of University Affairs, c2002Availability: Items available for loan: UD General Collection (1).

40. Patient satisfaction [electronic resource] : defining, measuring, and improving the experience of care / Irwin Press.

by Press, Irwin. | NetLibrary, Inc.

Call number: R727.3 .P725 2002eb Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Chicago, IL : Health Administration Press, c2002Online access: Bibliographic record display An electronic book accessible through the World Wide Web; click for information Availability: No items available

41. QA@ mua.Thailand / edited by Vanchai Sirichana.

by Vanchai Sirichana. | Thailand. Ministry of University Affairs. Bureau of Higher Education Standards.

Call number: LB2349 Q33 2001 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Ministry of University Affairs, 2001Availability: Items available for loan: CB General Collection (2), LP General Collection (2), NK General Collection (2), NR General Collection (2), NW General Collection (2), ODI General Collection (1), PB General Collection (2), SK General Collection (2), UB General Collection (2), UD General Collection (2), YL General Collection (2).

42. SEAMEO Challenges in the New Millennium [computer file] / Hosted by the Southeast Asian Ministers of Education Organization ; Co-hosted by Thailand's Ministry of Education, Ministry of University Affairs and the Office of National Education Commission.

by SEAMEO Council Conference (SEAMEO) (1st : 2001 : Bangkok, Thailand) | Southeast Asian Ministers of Education Organization. | Thailand. Ministry of Education. | Thailand. Ministry of University Affairs. | Thailand. Office of the National Education Commission.

Call number: LA1251 S43 2001 Material type: Computer file Computer file; Format: electronic Publisher: [Bangkok] : Southeast Asian Ministers of Education Organization, 2001Availability: Items available for loan: NK General Collection (1), NR General Collection (1), ODI General Collection (1), PB General Collection (1), SK General Collection (1), UB General Collection (1), UD General Collection (1).

43. Teaching and learning / edited by Jacquelyn B. Tulloch, John R. Sneed.

by Tulloch, Jacquelyn B. | Sneed, John R.

Call number: LC5800 T43 2000 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Washington, D.C. : The instructional Telecommunications Council, 2000. Availability: Items available for loan: ODI General Collection (1).

44. Proceedings of the international conference on quality assurance in higher education: standards, mechanisms and mutual recognition : quality assurance in higher education / edited Grant Harman.

by International Conference on Quality Assurance in Higher Education : Standards, Mechanisms and Mutual Recognition (2000 : Bangkok, Thailand) | Harman, Grant.

Call number: LB2301 I58 2000 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Bangkok : Ministry of University Affairs Thailand, 2000Other title: Quality assurance in higher education.Availability: Items available for loan: CB General Collection (1), LP General Collection (1), NR General Collection (1), NW General Collection (1), ODI General Collection (1), PB General Collection (1), SK General Collection (1), UB General Collection (1), UD General Collection (1), YL General Collection (1).

45. International conference on quality assurance in higher education [computer file] : standards, mechanisms and mutual recognition file] / Ministry of University Affairs, UNESCO ; editor Grant Harman.

by International Conference on Quality Assurance in Higher Education : Standards Mechanism and Mutual Recongnition (2000 : Bangkoko, Thailand) | Harman, Grant. | Thailand. Ministry of University Affairs. Bureau of Higher Education Standards.

Call number: LB2301 I581 2000 Material type: Computer file Computer file; Format: electronic Publisher: Bangkok : UNESCO, 2000Availability: Items available for loan: NR General Collection (1), ODI General Collection (1), SK General Collection (1), UB General Collection (1).

46. Quality assurance in distance higher education / editors K.B. Powar, Veena Bhalla.

by Powar, K. B. | Bhalla, Veena.

Call number: LB2322.2 I4 Q8 1999 Material type: Text Text; Format: print Publisher: New Delhi : Association of Indian Universities, 1999Availability: Items available for loan: ODI General Collection (1).

47. Assurance services [electronic resource] : an introduction and applications / Ira Solomon, Mark E. Peecher.

by Solomon, Ira. | Peecher, Mark Everett,, 1965-

Edition: Student version.Material type: Computer file Computer file; Format: electronic Publisher: [Cincinnati] : South-Western College Pub., c1999, [1998?]Availability: No items available

48. Outcomes of school quality assurance reviews : a new south wales case study / by Ken Darvall.

by Darvall, Ken. | Charles Sturt University. Faculty of Education.

Call number: LB2822.75 D37 1998 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Australia : Charles Sturt University, 1998Dissertation note: Thesis (Ph.D.)--Charles Sturt University, 1998. Availability: Items available for loan: ODI General Collection (1).

49. A paper for the conference of presidents of open universities on "quality assurance systems for distance education" Sukhothai Thammathirat Open University 9-13 November 1998.

by Conference of presidents of open universities on "quality assurance systems for distance education" (1998 : Sukhothai Thammathirat Open University) | Sukhothai Thammathirat Open University.

Call number: LC5800 C666 1998 Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: [Nonthaburi : Sukhothai Thammathirat Open University], 1998Availability: Items available for loan: ODI General Collection (1).

50. ASEAN-COCI Seminar : quality service for all : management training programme for ASEAN senior librarians 19-22 Novermber 1997 / organised by National Library Board Singapore ; edited by Fauziah Ibrahim.

by ASEAN-COCI Seminar (1997 : Singapore) | Ibrahim, Fauziah. | ASEAN Committee on Culture and Information. | National Library Board Singapore.

Call number: Z662 A74 1998 Material type: Text Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: ODI General Collection (1).

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