Cohen, Steven,  1953- <br/><br/>
Total quality management in government :  a practical guide for the real world / 
Steven Cohen, Ronald Brand. 
 - 1st ed. 
 - San Francisco :   Jossey-Bass,   c1993. 
 - xxii, 228 p. :   ill. ;   24 cm. 
 - The Jossey-Bass public administration series .
<br/><br/>Includes bibliographical references (p. 217-221) and index. 
<br/><br/><label>ISBN: </label>1555425399 (alk. paper)     ; 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration.<br/>Total quality management.
<br/><br/><label>Call Number: </label>JF1411 C6 
<br/><br/><label>Contributor(s): </label>Brand, Ronald, 
<br/><br/><label>Dewey Class. No.: </label>350.007/8