Includes bibliographical references and index.

We'll never let you retire! : creating a culture of knowledge transfer / Maija Anderson, Oregon Health & Science University Library -- Raising cash and building connections : using Kickstarter to fund and promote a cultural heritage project / Thomas Smith, Project Gado -- A winning combination : internships and high-impact learning in archives / Lisa M. Sjoberg, Concordia College -- A thief in our midst : special collections, archives and insider theft / Christopher J. Anderson, Drew University -- Tackling the backlog : conducting a collections assessment on a shoestring / Joanne Archer and Caitlin Wells, University of Maryland Libraries -- A platform for innovation : creating the labs environment at the National Archives of Australia / Zoe D'Arcy, National Archives of Australia -- Setting our own agenda : managing the merger of archives and special collections / Caroline Daniels, Delinda Stephens Buie, Rachel I. Howard, and Elizabeth E. Reilly, University of Louisville -- Taking control : managing organizational change in archives / Fynnette Eaton, Independent Consultant -- Implementing pre-custodial processing : engaging organizations to invest resources in their records / Rob Fisher, Library and Archives Canada -- Building effective leaders : redesigning the archives leadership institute / Rachel Vagts and Sasha Griffin, Luther College -- From evaluation to implementation : selecting archival management software / Kira A. Dietz, Virginia Tech -- More bang for the buck : sharing personnel and resources across institutions / Erin Passehl-Stoddart and Jodi Allison-Bunnell -- Make a new plan, Stan : useful and painless strategic planning / Mark Greene, American Heritage Center, University of Wyoming.