Developing talent for organizational results : training tools from the best in the field / Elaine Biech, editor.
Contributor(s): Biech, Elaine.Call number: HF5549.5.T7 D48 2012 Material type: TextPublisher: San Francisco, Calif. : Pfeiffer, 2012.Description: xxii, 634 p. : ill. ; 24 cm..ISBN: 9781118123751Subject(s): Employees -- Training of. | Organizational change. | Personnel management.DDC classification: 658.3
|Item type||Location||Location||Call number||Copy number||Barcode||Status||Date due|
|General Book||ODI General Collection||ODI General Collection||HF5549.5.T7 D48 2012 (Browse shelf)||1||1000502563||Available|
Includes bibliographical references and index.
section 1. Communicating to succeed -- section 2. Moving into management -- section 3. Executive essentials -- section 4. Developing leaders -- section 5. Shaping a vital culture -- section 6. Invigorating your training process for results -- section 7. Timely training techniques -- section 8. Focus on individual development -- section 9. Caring customer service and sales.
"While a single training company is often the provider for a client specific solutions, the combination of innovative approaches uncovered through the exchange of the collective experience of many providers/training suppliers creates a powerful arsenal of tools. These tools make a difference in the success of corporate enterprise-wide performance. ISA (The Association of Learning Providers) is the trusted network that brings suppliers together to share and debate the art and science of innovative learning and performance for work-related, enterprise-wide people performance on the job. This volume brings together ISA members to tell their story of what really works through a variety of activities, instruments, and articles"-- Provided by publisher.