Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.
By: Summers, Donna C. S.
Call number: HD62.15 S85 2009 Material type: 
TextPublisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Edition: 2nd ed.Description: xiv, 574 p. : ill. ; 24 cm.ISBN: 9780136087427 ; 0136087426Subject(s): Total quality management | Quality Control | Organizational effectiveness
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NR General Collection | NR General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000400433 | Available | |
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ODI General Collection | ODI General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000167401 | Available | |
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PB General Collection | PB General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000447767 | Available | |
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SK General Collection | SK General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000456209 | Available | |
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UB General Collection | UB General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000466561 | Available | |
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UD General Collection | UD General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000474747 | Available | |
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General Book
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YL General Collection | YL General Collection | HD62.15 S85 2009 (Browse shelf) | 1 | 1000484298 | Available |
Includes bibliographical references (p. 555-564) and index.
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