The effective public manager : achieving success in a changing government / Steven Cohen, William Eimicke, Tanya Heikkila.
By: Cohen, Steven,
Contributor(s): Eimicke, William B. | Heikkila, Tanya.Call number: JF1351 C574 2008 Material type: TextPublisher: San Francisco : Jossey-Bass, c2008.Edition: 4th ed.Description: xxvii, 377 p. ; 24 cm..ISBN: 9780470282441 (cloth)Subject(s): Public administration.DDC classification: 352.3
|Item type||Location||Location||Call number||Copy number||Barcode||Status||Date due|
|General Book||ODI General Collection||ODI General Collection||JF1351 C574 2008 (Browse shelf)||1||1000161909||Available|
Includes bibliographical references (p. 345-364) and index.
The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service.