Normal view MARC view ISBD view

A comprehensive framework for the adoption of techno-relationship innovations : Empirical evidence from eCRM in manufacturing SMEs / Kittipong Sophonthummapharn.

By: Kittipong Sophonthummapharn,, 1973-
Contributor(s): Umea universitet. Handelshogskolan.
Call number: HF5415.5 K57 2008 Material type: TextTextSeries: Studier i foretagsekonomi. 65Serie B. Publisher: Umea : Umea School of Business, Umea University, 2008.Description: 273 p. : ill. ; 24 cm..ISBN: 9789172646230Subject(s): Customer relations -- Management. | Customer services. | Electronic commerce
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Includes bibliographical references (p. 229-246)

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