| 000 -LEADER |
|---|
| fixed length control field |
01295nam a2200241 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000091585 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MTX |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
031008s2003 th a 000 0 tha d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
974910207X |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
0093-65860 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201208291234 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
201010221523 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200403160628 |
| -- |
VLOAD |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5 |
| Item number |
G46 2546 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gerson, Richard F. |
| 9 (RLIN) |
138342 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
คู่มือปฏิบัติ...วิธีวัดความพึงพอใจของลูกค้า = |
| Remainder of title |
Measuring customer satisfaction / |
| Statement of responsibility, etc. |
ผู้เขียน Richard F. Gerson ; ผู้แปลและเรียบเรียง พิพัฒน์ ก้องกิจกุล. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
พิมพ์ครั้งที่ 1. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
กรุงเทพฯ : |
| Name of publisher, distributor, etc. |
Be Bright Books, |
| Date of publication, distribution, etc. |
2546. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
175 หน้า : |
| Other physical details |
ภาพประกอบ ; |
| Dimensions |
21 ซม. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
แปลและเรียบเรียงจาก Measuring customer satisfaction / Richard F. Gerson. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ความสัมพันธ์กับลูกค้า. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ความพอใจของผู้บริโภค. |
| 700 0# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
พิพัฒน์ ก้องกิจกุล. |
| 9 (RLIN) |
138343 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
General Book |
