Cohen, Steven, 1953-

Total quality management in government : a practical guide for the real world / Steven Cohen, Ronald Brand. - 1st ed. - San Francisco : Jossey-Bass, c1993. - xxii, 228 p. : ill. ; 24 cm. - The Jossey-Bass public administration series .

Includes bibliographical references (p. 217-221) and index.

1555425399 (alk. paper) ;


Public administration.
Total quality management.

JF1411 C6

Brand, Ronald,

350.007/8
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